According to the UNITED STATE Small Business Administration, the average local business owner spends up to 40% of his or her time on regular administrative jobs. One excellent alternate to “doing it all” is to hire a Virtual Assistant (VA). As the name indicates, Virtual Assistants offer assistance “basically,” working from an office that is most likely outside your city, state, or nation. They get in touch with you by means of phone and email, instead of in person.
If this suggestion intrigues you, a great beginning factor is to determine where you really require help. Jennifer Rai of Today’s Administrative Solutions, LLC (todaysadmin.com) recommends that you make a list of what you do every day and emphasize anything that drops within a VA’s services. After that you need to establish just how much of this work to outsource. Angela Lyons of The Lyons Den (supremeofficesolutions.com) mentions that VAs aid small business proprietors realize what they require to hand over.
Virtual Assistants provide a very variety of services, including, yet not restricted to:
- administrative support such as data processing, transcription, as well as invoicing
email, phone call, and voice mail monitoring
- schedule administration
- digital workplace management
- meeting/presentation prep work
- net research
- accounting solutions
- data source design as well as mailing list/contact management
Virtual Assistants can help with advertising and marketing tasks too. This may include creating press packages, optimizing or upgrading internet sites, creating advertising and marketing products, and also sending e-zines or newsletters.
If there is a certain job you need done, be sure to bring this up as you speak with prospective Virtual Assistants. Not all VAs use advertising and marketing solutions, as an example. Lyons points out that, “Having someone who is experienced about marketing is a guaranteed property to any type of business.” VAs can also assist with individual tasks as well as non-business relevant tasks, such as calling a plumbing technician, scheduling pet-sitting, arranging a medical professional’s appointment, or collaborating a relocation. According to Rai, “Our key goal is to liberate our clients’ time. Whether that is by formatting a file or scheduling a dentist appointment, it matters not, as long as another job can be crossed off their listings and also put on ours.”
Local business proprietors will certainly take advantage of not trying to “do it all.” All businesses need assistance in order to grow. Right here are a couple of instances when you may need a VA:
- You can not meet your deadlines
- You have seasonal tasks
- You do not have the proper sources
- You have limited computer/internet expertise
- You have restricted workplace for added staff
- You take a trip as well as need a contact individual
Think about hiring a Virtual Assistant as an investment in your company. It liberates your time so you can make more cash, work on a special project, or move your company forward in another way while leaving your administrative tasks in capable hands. Many VAs work on a monthly retainer basis. Clients can pay in advance for a specific number of hours (such as such as 5, 10, 15, 20) each month. (You can expect to pay $35 to $60 per hour or more.) In some cases, a VA may charge by the project.
If hiring a Virtual Assistant intrigues you, the next step is to start the interviewing process. To find a reliable VA, ask your colleagues for recommendations. If you know someone who is currently working with a great VA, start there. In addition, visit VA directories such as IVAA.org. A VA’s website can tell you a great deal about her work. It should have impeccable spelling and grammar, be well written and easy to navigate, and have adequate contact information. Virtual assistant can also help in online lead generation and improve the business sales.
Choose a few sites that you like and contact each VA for a phone interview. You want to find out the following:
- Does she answer the phone in a professional manner?
- Does she seem genuine and enthusiastic?
- Has the VA “arrived” to the appointment on time and is she prepared for your questions?
- Can you hear any background noise such as children screaming or loud television?
- Do you get a clear overview of what the VA provides to her clients and what her processes are?
- What is her professional background?
- How long has she been a VA?
- What is her rate?
As part of the interviewing process, always make sure to speak with the VA’s current clients to get a feel for their skills and work ethic. You are looking for someone who is highly competent and service-oriented. Rai states, “The most successful VA-Client relationships come from open communication and clear expectations.” Lyons concludes,” For me, being a VA is all about helping people achieve their personal and business goals. When clients delegate some of their work load to me, I know that they will have the time to focus on growing their business. It’s a win-win situation!”